Job Posting Registration Clerk Job Overview We are seeking a dynamic and organized employee to be the welcoming face of our Millry Clinic. In this role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and efficient front desk operation. Your energetic approach and attention to detail will help foster a positive patient experience while supporting clinical staff with administrative tasks. This position offers an exciting opportunity to be part of a dedicated healthcare team committed to delivering exceptional patient care. Responsibilities Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in and check-out processes Manage patient appointments using electronic health record (EHR) systems such as eClinicalWorks Verify insurance information, process medical collections, and handle billing inquiries in compliance with HIPAA regulations Schedule appointments, coordinate follow-up visits, and manage clinic calendars efficiently Maintain accurate medical records, review documentation for completeness, and ensure proper filing in electronic health records (EHR) systems Answer multi-line phone systems with professional phone etiquette, triaging calls and directing inquiries appropriately Assist clinical staff with administrative support tasks including data entry, medical coding (CPT, ICD-9/10), and documentation review Support health information management by ensuring confidentiality policies are strictly followed, and all patient data is protected -FULLTIME Position -Monday through Thursday(7am-5pm) -Previous hospital or physician office experience preferred -Minimum qualifications: high school diploma or GED -Must have excellent Customer Service and Communication Additional Information Position Type : Full Time Shift : Day Contact Information Phyllis Hopkins - Human Resource Human Resource 14600 St. Stephens Ave Chatom, AL 36518 Email: phopkins@wchnh.org Phone: 251-847-4292 Fulltime, Clinic, Front Desk clerk, Registration, Days

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